1. Game Change Related Refunds
In the event that a paid-entry Contest is cancelled, postponed, or interrupted for any reason, the original contest entry or buy-in amount will be refunded to the players’ accounts.
2. Compliance Related Refunds
In the event that the legality of a contest offered by HOFr is altered by the state, district, region, or country (“locations”) occupied by the customer; Or, if HOFr changes its contest availability policy for the location in which the customer resides, and the customer has previously entered a paid-entry contest that has not yet begun then the customer may be refunded the original contest entry/buy-in amount.
3. Requesting a Refund
To request a refund of your deposit you must do so by sending an email to firstname.lastname@example.org with the subject “Refund Request”. In the body of this email you must provide your full name, your username, the amount of the refund you are requesting, and the reason for your refund request. This process may take up to ten (10) business days for review.
Subject: Refund Request
Name: John Doe
Reason: The contest that was entered was not valid for my location at the time of my entry.